Upland Service
1953 W. 11th St
Upland, CA 91786
Call Us at (909)931-0611
Come by for a Free Inspection.
15 January 2006 12:03.pm
We repair and service all types of vehicles from mild to wild. We service cars, trucks, motorcycles, boats, and more. Check out our motorsports shop for hi performance parts.
Our Values
Customer satisfaction is our #1 priority
We will never make unnecessary repairs
We strive to establish and maintain a lasting reputation for service excellence
We aim to have dealership quality service in a clean, friendly environment
We will always offer the best possible prices
We value our customers' opinions and will take their feedback into account
Upland Service
Code of Ethics
As a member of the Automotive Service Council (ASC), we agree to uphold the ASC's own Code of Ethics. ASC's Code of Ethics is the automotive service industry's standard for professional business practices.
To perform high quality repair service at a fair and just price.
To use only proven merchandise of high quality distributed by reputable firms.
To employ the best skilled technicians obtainable.
To furnish an itemized invoice for fairly priced parts and services that clearly identifies any used or remanufactured parts. Replaced parts may be inspected upon request.
To have a sense of personal obligation to each customer.
To promote goodwill between the motorist and members of the association.
To recommend corrective and maintenance services, explaining to the customer which of these are required to correct existing problems and which are for preventive maintenance.
To offer the customer a price estimate for work to be performed.
To furnish or post copies of any warranties covering parts or services.
To obtain prior authorization for all work done, in writing, or by other means satisfactory to the customer.
To notify the customer if appointments or completion promises cannot be kept.
To maintain customer service records for one year or more.
To exercise reasonable care for the customer's property while in our possession.
To maintain a system for fair settlement of customer's complaints.
To cooperate with established consumer complaint mediation activities.
To uphold the high standards of our profession and always seek to correct any and all abuses within the automotive industry.
To uphold the integrity of all members of the Automotive Service Association.
Upland Service is a proud member of the Automotive Service Council (ASC), a certified Repair Shop, and employs ASE-certified and dealership certified technicians. Our manager is an certified Master Nissan Technician, which means that he is certified in all areas of automotive repair, including: engine repair, automatic transmission/transaxle, manual drive train and axles, suspension and steering, brakes, electrical/electronics systems, heating and air conditioning, and engine performance.
To begin your visit, please click on one of the buttons on the navigation bar on your left. And feel free to email us if you have any questions or comments.sales@uplandservice.com
